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Frequently Asked Questions

Do I need an account to order?

No. Guest checkout is fully supported.

What payment methods do you accept?

Currently cash on delivery (COD). Online payments coming soon.

How long does shipping take?

3–7 business days within Pakistan depending on your city.

Can I return a product?

Yes, within 7 days if unopened and in original packaging.

Where do your products come from?

All products are sourced from farmers and artisans in Gilgit-Baltistan, Pakistan.

Do you ship outside Pakistan?

Currently we deliver within Pakistan only. International shipping is planned for the future.